We deliver great

Customer experiences

Regardless of your business universe, we’ll help you engage a strong relationship with your customer by delivering them the best experience, care and support in the market.

What we do

Core services

Customer Experience

When we engage with your business, we create a customized strategy that turns your ideal customers into loyal fans.

Recovery & Collections

We resolve an impressive number of accounts and save customers money by employing a different kind of dialog.

Back Office Support

Every customer interaction behind the scenes, we see as the perfect opportunity to drive efficiency within your business.

Tech
Solutions

ERC focuses on tech solutions and innovation to generate more positive customer experiences.

WHAT MAKES US GREAT

CORE DIFFERENTIATORS

ENTREPRENEURIAL

  • Privately owned
  • Disciplined
  • Nimble
  • Responsive
  • Accessible
  • Empowered

… Not afraid to be great

PASSIONATE

  • Gritty
  • Transparent
  • Confident
  • Winning Culture
  • Best days ahead of us
  • Push Limits

… We believe that iron sharpens iron 

INNOVATIVE

  • Creative
  • Disruptive
  • Like to get uncomfortable
  • Unique
  • Lifelong learning
  • Idea Generators

… What’s your moon shot

Industries we serve

Let’s partner up!

We’d love to learn how we can help you grow.