Two strategically located, state-of-the-art facilities, only an hour away.
If you’re ready to leap forward…
With excellent infrastructure for end-to-end customer engagement, a strong emerging economy, a stable democracy and a mild-weather environment.
What really sets it apart is its people—a team who are as talented and motivated as they are culturally aligned to the U.S. As ERC’s premiere far-shore offering, South Africa presents a value that is not only comparable to other countries, but far greater.
Political Stability taking 6th place in the World Bank Governance Indicators, being greater than at least 15 Latin American countries
Most increased growth in Latin America 2012-2016, main FDI recipient in the Caribbean.
Free trade agreements with 48 countries that facilitate negotiations and access to 900 million consumers.
Protection and incentive to foreign investment, highly supported by the Dominican government
Significant U.S. Affinity & Cultural Alignment that resonates with our US customers.
Motivated and flexible workforce, ready to elevate your customer experience.
Spanish, English and French-speaking population available to adapt to customer needs.
Dual interconnected data centers (Jacksonville & Chicago) with auto-failover to protect your data.
Complies to the most rigorous regulatory and legislative requirements in client geography.
Industry-Leading Certifications recognized nationally and internationally.
SANTO DOMINGO SITEs
AT 
Everyone
Belongs.
