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If you received a call from us, you’re in the right place. We’re here to help you and offer easy solutions to resolve your case. Please complete your request on this page and we will reach out to you with an answer soon.

ERC is able to offer language services in Spanish and English. If you need further assistance, a translation and description of commonly-used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca (ERC is not responsible for the accuracy or content on the Department’s website).

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ERC is a debt collection agency. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose.