An industry leading facility in a place you
wouldn’t expect.
can give you access to the best the world has to offer.
If you’re ready to leap forward…
With excellent infrastructure for end-to-end customer engagement, a strong emerging economy, a stable democracy and a mild-weather environment.
What really sets it apart is its people—a team who are as talented and motivated as they are culturally aligned to the U.S. As ERC’s premiere far-shore offering, South Africa presents a value that is not only comparable to other countries, but far greater.
Highly educated and motivated with an exceptional work ethic.
English-speaking with an accent positive customer experience.
A strong cultural alignment with the U.S., providing a strong brand experience for your customers.
A world-class secure and economically stable environment backed by tremendous government support.
Redundant power source and hardware, fully interconnected with ERC’s dual, U.S.-based data centers, which maintain the highest rating possible.
South Africa’s best-in-class, Multiprotocol Label Switching networks maintain the industry’s highest quality of service levels.
Cost-comparable offering to the Philippines.
Significantly more valuable per transaction, due in part to an accent positive, culturally-aligned workforce.
Consistent top performance driven by ERC's proven processes and technology.
