We are
Driven. Fierce. Passionate. Diverse.

Our culture is like no other

ERC is a fierce organization built on tenacity and determination. We are 21 years old, but we work like a start-up. This allows us to instill a close-knit culture within our company. With this environment, we are able to create warm relationships with our employees. We strive to create a place where everyone feels like they are a valued and a welcomed part of the ERC family.

Employee Highlights

Taylor Ivie

We wanted to dedicate today's #EmployeeHighlight to Taylor Ivie! 🙌 She has been promoted from receptionist at #ERCJacksonville to Inventory Management Analyst in 2020! 😍 How great is that? 😊 We asked her what her favorite thing to do during the holidays with her co-workers was, 🤔 and she told us: "My favorite part of the holidays 🎊🎉 at ERC is being able to decorate our workspace! Normally our team gets together and decorates our shared office space, but this year we were all able to decorate our at-home offices." 🏡 We love Taylor's at-home office decoration idea! did you decorate your office or home office for the holidays?
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Christina Bee

This is Christina Bee, she is a Recovery Agent. 🙌 She set a personal goal for how much she wanted to collect this year and she met her goal! 😍 She told us she wants to be the best collector at ERC, and she is definitely on her way. 🙆‍♀️ Do you have any goals to accomplish before ending the year?🎄
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Sarah Hartland

Introducing Sarah Hartland 👏 One of our Operational Support Receptionist at #ERCJacksonville 😍 She has been with us for 5 years and we truly admire her interest and concern for each coworker, turning them into real family members! That's why we asked her what would she advice to a new member of the #ERCFamily 🤔 to what she said: "My advise for starting here at ERC would be get to know your team and leaders. Communication is key to any successful relationship. This includes work. Knowing how to give and receive constructive criticism is vital. Don’t be afraid to speak your mind but be sure to find the most fitting words. Do not be afraid of change. Change calls for growth and that is something everyone needs. Lastly, stay organized. No matter what comes your way, if you stay organized you can have the ability to see it clearly and address as needed." Incredible advice from a wise woman.
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Chris Blake

Everyone say "Hi Chris!" 👋 He has been with us for 6 years and he has never stopped innovating 😍 He says: "I want to do all that I can to provide innovation while maintaining efficiency and quality. One of my main goals is to take every business function or idea and see how we can revolutionize it by making it bigger and better." And not even a pandemic has stopped our Process Improvement Manager! When we asked him about this new challenge he responded: "I’m very fortunate and blessed to have had the opportunity, and like every challenge, I had to rise to the occasion. Obstacles and challenges are like muscles – the more you use them and understand them, the stronger you get. Never let a problem or roadblock stop you – instead, use that time to learn, get better, and attain a positive benefit from the negative event that was thrown your way." 💙
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View more about our employees

“If you give ERC what they need, they will give you anything you want. That’s exactly what I like about this company – and I have made many, many friends that I will have for the rest of my life from this company.”

Michael Connor

“I think here at ERC we do a great job at celebrating the small wins. Because if you celebrate the small wins, it encourages people to go out there and do that much more.”

Craig Johnson
Performance Improvement Manager

“ERC has been my life since I’ve been here actually. I just can’t thank everyone enough for giving me the opportunity to share my skills, talents, and treasures – and it’s been an honor to share them here with ERC.”

Andra Tyson

ERC Cares

ERC Cares is our way of giving back. The program allows us to give to charities and non-profit organizations, and allows our employees to give their time to others. Team members are encouraged to volunteer for ERC Cares activities, such as beach clean-ups, packing food for children, and participating in other organizations within the community. We care about the communities where our people live so we want to ensure we are making our communities as strong as our people.

The V.O.I.C.E. Council

Voices of Inclusion, Change & Equity

In continuation of ERC’s bold traditions, we decided to take an even stronger stance on continuing to encourage expansive acceptance, growth, and opportunities for our employees regardless of race, gender, religion, age, sexual identity, and all other unique identifiers by establishing a Diversity & Inclusion Council.

Meet the Council

The vision of the V.O.I.C.E. Council is to cultivate and embrace an environment of compassion and acceptance through persistent engagement of the community and ERC’s workforce. To eliminate any barriers impeding humanity and the full execution of ERC’s broader business strategy.


The mission of the V.O.I.C.E. Council is to redefine “Diversity & Inclusion” by embodying voices of change, inclusion, and equality on behalf of ERC’s workforce and the communities we serve. The Council is devoted to creating an inclusive and equitable atmosphere to boost employee satisfaction and effectiveness.

Open & Honest Dialogue

Continual Celebration & Acknowledgement of Our Differences

Workforce & Community Engagement

Organizational Training & Education

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