Who is ERC?

ERC is an international business process BPO (BPO) and full service, end-to-end provider for every aspect of the customer lifecycle, including debt collection. We have been a longtime member of the Association for Credit and Collection Professionals (ACAInternational.org) and are fully committed to excellence and customer service in all aspects of our business.

ERC in its collection space works on behalf of a number of different creditors. We work with clients from many industries including: Telecommunications, Utilities, Banks, Cable Companies, Financial Service Providers, Student Loans, Etc.

ERC is contracted by creditors and in some instances debt purchasers. ERC does not own any of the debts in which we service and we are not classified as a ‘Debt Buyer’. We are contracted by creditors and debt purchasers for our services and maintain necessary business and collection agency licenses.

ERC and Enhanced Resource Centers are registered dba names of Enhanced Recovery Company, LLC.

You can learn more about who we are and what we do at ercbpo.com.


As an industry leader, ERC maintains several certifications recognized nationally and internationally.

bbbtrma-logoHipaa Hitechaca_member_logo
Compliance Professional Forumqms-global-groupQMS_Badge-ISO9001 
Jax ChamberAICPA SOCinsideARM