This Privacy Notice sets forth the information gathering, use and dissemination practices of Enhanced Resource Centers (“ERC”) in connection with the website(s) www.ercbpo.com and www.payerc.com. This Privacy Notice addresses ERC’s practices regarding information collected only directly through, or from, its website – it does not address or govern any information collected through any other medium, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media.
Except as provided below, ERC does not share any personally identifiable information obtained on its website with, or sell information obtained on this website to, any company or marketing group external to ERC and its affiliates. ERC may, however, share aggregate information with other persons or entities for purposes determined by ERC to be appropriate.
ERC may disclose personally identifiable information (i) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (ii) to another entity with which ERC enters, or reasonably may enter, into a corporate transaction such as a merger, consolidation, acquisition, or asset purchase, or (iii) to a third party if determined by ERC in its sole judgment that such disclosure is appropriate to protect the life, health, or property of ERC or any other person or entity. (The foregoing is not intended to obviate or displace any legal obligations or duties applicable to ERC and (iv) as determined by ERC to be necessary for ERC to fulfill the purpose for which the information was provided).
ERC takes reasonable measures to protect the information shared with us on the www.payerc.com or www.ercbpo.com websites and sub-domains from being accessible by unauthorized personnel. ERC has implemented certain safeguards, both technological and procedural, as it has determined to be appropriate, to protect against inadvertent loss or unauthorized access of personal information. There is no guaranty that any such safeguards will be effective.
ERC may, during debt recovery, share personally identifiable Information with the national credit reporting agencies. In the event that information related to your account is shared with the national credit reporting agencies, all reporting will be conducted in accordance with applicable credit reporting laws.
Personal information contained in e-mail sent by individuals may be used by ERC to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service provided by ERC.
ERC may utilize website tuning or analytics tools or cookies which track pages viewed, IP Address, Date and Time, or other information necessary for ERC to maintain proper functionality of the aforementioned websites and to assist with website improvements. Use of analytics is at the sole discretion of ERC. You may choose to disable cookie usage via your browser; however doing so may impact the usage of the website. ERC collects and stores the e-mail addresses of users that communicate with ERC via e-mail or websites and sub-domains as well as information knowingly provided by website or email users.
ERC does not respond to Do Not Track (DNT) signals.
ERC provides an electronic method of communication for our customers; however e-mail posted or sent through this website may not be secure against interception by unauthorized individuals. To protect against interception by unauthorized individuals, we would request all correspondence regarding the account be sent by U.S. Postal Service. Be sure to include your name, your mailing address, and the file number so that we may process your inquiry and respond promptly. Without complete information, we will be unable to respond to your request. The address for mailing inquiries is:
Enhanced Recovery Company, LLC d.b.a. ERC d.b.a. Enhanced Resources Centers
8014 Bayberry Road
Jacksonville, FL 32256
ERC, at its sole discretion, may change the privacy notice at any time. Changes to the privacy notice will be posted on the website and will remain in place until a newer revision is published. It is the responsibility of the user of the ERC websites to review the policy notice for any change since their last visit.
Updated: May 2018