GLOBAL BPO TO EXPAND FOOTPRINT IN DOMINICAN REPUBLIC

Santo Domingo, Dominican Republic – ERC announced the opening of a new campus in the Dominican Republic’s capital. Scheduled to open April 30, the 52,500 square-foot facility will reside in San Isidro Free Trade Park, one of the most modernized and successful free zones in the Caribbean, and home to 34 multinational companies. The new venture is set to bring 1,000 new jobs to the area and is another example of ERC’s continued growth.

“This is an exciting time for us to double down. We have a high level of confidence in our local management team and have had tremendous success there over the past several years for our clients,” said Marty Sarim, ERC’s President and CEO.

ERC’s President and CEO, Marty Sarim (front), looks over plans for a new campus that will bring 1,000 new jobs to Santo Domingo.

While working in the San Isidro Free Trade Park, ERC employees will have access to an impressive suite of amenities, including: a barber shop and beauty salon, daycare, an on-site hospital, 24/7 private security, access to public transportation, a cafeteria and even private study rooms for students.

“We want to always do right by our employees and make sure they have everything they need to be successful,” added Sarim.

This will be ERC’s second campus in Santo Domingo. The new location will be approximately 30 minutes away from their current facility and strategically closer to the airport. With the city’s ample labor pool and strong infrastructure, Santo Domingo has been an ideal location for ERC, and a key to their global vision.

About ERC

ERC is an agile, technology-driven company that provides business process outsourcing (BPO) and account recovery services for Fortune 500 companies. ERC leverages the latest innovations in technology while providing extraordinary workforce resources to deliver unparalleled end-toend customer experience solutions, making ERC a top performer for its clients. With offices spanning four continents and the best talent in the business, ERC is dedicated to changing the BPO landscape through its continued investment in artificial intelligence and data analysis, and its commitment to creating a highly trained, empowered workforce.