The Global Professional in Human Resources (GPHR) certification is given to those individuals who have a proven expertise in HR, work across international lines, and have a deep understanding of how to handle the responsibility of managing employees and following guidelines in different countries. It is considered one of the highest standard for demonstrated HR competencies, rigor and commitment in the HR field. There are fewer than 3,000 people actively certified globally – and we’re incredibly proud to announce that our very own Chief People Officer, Kim Howell, has recently passed the exam to receive her GPHR certification. Kim adds this recent accreditation to her current SPHR certification, further demonstrating her commitment to lifelong learning and career investment.

Since the beginning of her tenure at ERC, Kim has been a staunch champion of employees, rolling out programs designed to empower them and set them on the path to success. For instance, ERC University was implemented under her leadership, and has become a popular hub for employees to learn new skills and further develop existing ones. Kim also spearheaded the globalization of our Talent Management and Talent Development departments, thus allowing ERC to meet the needs of employees around the world.

“I’m passionate about providing an outstanding work environment for everyone at ERC and committed to furthering my own education to ensure ERC is putting the latest HR practices into place,” stated Howell. “I’m honored to be a member of an esteemed group of colleagues in the field of HR who have also completed this certification.”

Congratulations to Kim, and we can’t wait to see what amazing things you’ll come up with next!

About ERC

ERC is an agile, technology-driven company that provides business process outsourcing (BPO) and account recovery services for Fortune 500 companies. ERC leverages the latest innovations in technology while providing extraordinary workforce resources to deliver unparalleled end-to-end customer experience solutions, making ERC a top performer for its clients. With offices spanning four continents and the best talent in the business, ERC is dedicated to changing the BPO landscape through its continued investment in artificial intelligence and data analysis, and its commitment to creating a highly trained, empowered workforce.