Last month, InsideARM, an industry publication, hosted their inaugural conference for Women in Consumer Finance. Held in Baltimore, Maryland, the event was billed as a “vibrant, engaging event for all women in consumer finance.” It also marks the ARM industry’s first conference and network event for women.

ERC sponsored the event not only to show its support for the great work that InsideARM does, but also to reiterate the importance of celebrating women in the industry. In addition, ERC’s own Shelly Gensmer, Vice President of Legal and Compliance, acted as a member of the content advisory team, contributing ideas and information, and facilitated a workshop entitled “Raise Your Glass.” As ERC’s sponsorship representative, Kelly Paul, Senior Vice President of Client Solutions was also an active participant at the conference.

“I am honored to have had the opportunity to share in such an inspiring and motivational event with the industry’s brightest women,” says Paul. “Attendees were given valuable tools to tackle stereotypes, inner and outer conflicts, and future goals in a constructive and truly fun environment. I will share lessons learned with other women within ERC and I am excited to attend again in 2019!”

This event is a pivotal one in our industry’s history, as it provides women with the opportunity to network with other experienced individuals and learn how to give their careers a boost. The event is now an annual occurrence, and several ERC employees are already slated to attend next year’s conference in Scottsdale, Arizona. It’s important for women to have access to forums where they can share their experiences and be supported by like-minded individuals, and ERC is proud to support such endeavors.

About ERC

ERC is an agile, technology-driven company that provides business process outsourcing (BPO) and account recovery services for Fortune 500 companies. ERC leverages the latest innovations in technology while providing extraordinary workforce resources to deliver unparalleled end-to-end customer experience solutions, making ERC a top performer for its clients. With offices spanning four continents and the best talent in the business, ERC is dedicated to changing the BPO landscape through its continued investment in artificial intelligence and data analysis, and its commitment to creating a highly trained, empowered workforce.