Let’s keep it real. We haven't gotten this far by simply checking the boxes and delivering the bare minimum. We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves. Bottom line, you have every opportunity to elevate your career.
Most of our employees begin as agents – one of the most valued positions in our company. Agents are our front line, speaking to customers on our clients’ behalf. And when they hit their numbers and reach their goals, our company excels. Period. So check out our open agent positions for the locations where we’re currently hiring.
Today is Day One
Start building a Rewarding Career.
Fluff is good for pillows. Not resumes.
Gain valuable skills that can take you places.
Rebel Against Mediocre.
Work with smart, fun people in a growing company.
What We Do.
We are a global BPO delivering end-to-end customer engagement, driven by Relationships, Resources and Results. We deliver the best customer experience and results possible on behalf of our clients by connecting them to the most unrivaled talent and technology that the world has to offer, domestically and internationally.
We thrive on challenges, embrace the unknown and operate with a global mindset. To get a real feel for our culture and beliefs, check out the video on the right.
Why Work Here.
Success is a choice.
ERC is growing. Because of our relentless dedication to deliver nothing less than exceptional, our company continues to move upward. Join us and you will too. We’ll back you up with tools, training and a team who will guide you and help you grow. The skills you gain here can take you up in the company and far in the industry. And along the way, you’ll work with smart, fun people, get a great benefits package and earn some serious perks.
Where We Are.
We are a global company which means we think on a global scale and we operate with a world-view. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world. Today we have 4,000 employees across eight locations.
- Jacksonville, Florida
- Orange Park, Florida
- Waycross, Georgia
- Willmar, Minnesota
- Melbourne, Florida
- Santo Domingo, Dominican Republic
- Gurgaon, India
- Durban, South Africa